Shipping & Returns

WE SHIP OUT OF SWITZERLAND

Attention: European Union (EU) and International Customers.

By placing your order you acknowledge that the shipment is from Switzerland. VAT, customs clearance costs and customs duties in your country are not included in the total of the order and must be paid to third parties. These costs are at your expense and will be collected by your customs / post office upon delivery. We have no contol over these fees.

Attention: Shipping costs for returns through customs, for not collected orders,  are chargeable and will not be reimbursed.

 

Zone 1: Switzerland A-Post

Priority Plus - mit Sendunsverfolgung aufpreis + 5 CHF / Stk.


The Letter prices apply only to shipments that can be sent as letter-post - maximum 2cm thick. Packages over 2cm thick will be re-calculated - you will be informed of the new price before your order is shipped.

Zone 2: Europe - Small goods shipments

All prices in CHF (Swissfrancs)
Euro prices are re- calculated appr. every month to the current exchange rates

Priority Plus - Track & Trace surcharge per item + CHF 5 per item


Shipping prices for shipments over 2KG upon request.


Zone 3 - International- Small goods shipments

All prices in CHF (Swissfrancs)
Euro prices are re- calculated appr. every month to the current exchange rates

Priority Plus - Track & Trace surcharge per item + CHF 5 per item



Shipping prices for shipments over 2KG upon request.

 

ALL ORDERS

The shipping costs are calculated based on weight and the country by the system and displayed before the order is concluded. Incorrectly calculated shipping costs will be reimbursed only if error lies with Ann's Paper Art.


Important
 Ann's Paper Art assumes no liability for deliveries that are lost or damaged in the mail - nevertheless everything will be done to find them.

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